(CONSULTING SERVICES – INDIVIDUAL CONSULTANT SELECTION)
ASSIGNMENT NAME: CONSULTANCY SERVICES TO RE-ENGINEER THE PROCESSES OF SPECIAL PERMIT REQUIRED ACTIVITIES ASSOCIATED WITH THE MUNICIPAL LEVEL LOCAL GOVERNORS FOR THE DEVELOPMENT OF A FUNCTIONAL DESIGN OF INTEGRATED ELECTRONIC LICENSING SYSTEM
SCOPE OF THE ASSIGNMENT
The scope of work has the tasks as follows:
Task 1: Preliminary examination for the to-be developed Integrated Electronic Licensing System
Carry-out a gap analysis which is an excellent way to identify pain points and/or weaknesses, inconsistencies, etc. in the existing Integrated database of the permit registration and information at the MED. With the analysis, (missing) core functionalities, user journey pain points, and performance issues are to be identified.
Prepare a Business case of to-be-developed an Integrated Electronic Licensing System. This document captures the reasoning for initiating a project and includes detailed deliverable-oriented breakdown of a sub-project into smaller components via the scheduled milestones.
Task 2: Business Process Management
Carry-out the BPM Approach Assessment on those special permits required activities that are associated with the municipal level local governors to determine if BPM (Business Process-Reengineering) is the correct approach to use for the proposed sub-project of redesigning business processes to achieve dramatic improvements in productivity, cycle times, quality, and employee and customer satisfaction (If not appropriate, recommendations in the field of Business Process-Improvement and/or Total Quality Management would be written).
Carry-out a series of training activities in the field of BPM for the junior consultants (2) and the legal consultant (1).
Lead and monitor the team of consultants to analyse the data to discover the as-is processes of special permit required activities associated with the municipal level local governors.
Lead and monitor the team of consultants to apply the hypothesis on the mined process model and design new business processes (to-be processes).
Task 3: Functional Specifications of the Integrated Electronic Licensing System
Develop a functional design of an integrated electronic licensing system at the MED.
Prepare a set of procurement documents that are to-be used to select the service provider to create and develop an integrated electronic licensing system. The system is a set of computer-based tools and services that automate and streamline the license application process for better performance and increased user satisfaction.
Task 4: Project component coordination
Oversee administrative tasks, communicate with the stakeholders, and ensure resource availability for the project component.
Assist the Project Implementation Unit (PIU) and the World Bank in the development of project management documents such as periodic reports, project component budgets, project schedules, and project plans.
Be the liaison between the project team and project clients throughout the project life cycle.
Monitor project progress and national consultants’ performance and provide updates to the project stakeholders.
CONTRACT DURATION:
The assignment is expected to commence in April 2024. The duration of the consultancy will be thirteen (13) months.
If you possess the above qualifications, please submit the following documents via email to zolzaya@smart.gov.mn:
Cover letter indicating why she/he considers her/himself suitable for the position.
Detailed CV highlighting relevant skills/experience.
Copy of diplomas or certificates; and,
Two (2) reference letters from previous last two employers no later than 15:00 PM, April 04, 2024.
The submitted documents will not be returned to the applicants. Please note that incomplete applications would not be considered for evaluation. Only selected candidate will be contacted. Address for submission of Expression of Interest: Ms.Zolzaya.B, Procurement Specialist, Smart Government II project, #301, City Capital, 6th sub-district, Sukhbaatar district, Ulaanbaatar.
For detailed information PDF: Detailed TOR_Coordinating_Consultant
